About Our Bangles
What bangle size do I need?
The collection of sterling silver bangles for women, men and children to fit all wrist sizes at Mon Bijoux is extensive so it's definitely in your interest to know how to buy the right size for yourself or as a gift to somebody else.
Most of our bangles will be for a standard wrist size which will fit 95% of wrists. Bangles with a clasp opening will go on sideways and fit in a nice oval shape on the wrist. This will be a more comfortable fit than a slide on bangle and the hand size will have no bearing.
We also offer tiny bangles for children or ladies with very small wrists, small silver bangles for teenagers and dainty wrists as well as large silver bracelets and extra large wrist sizes for men or ladies with larger than average wrist sizes. If you are not sure about the sizing, just let us know and we can help to find the perfect bangle for your wrist size. More information on bangle sizing with specific wrist measurements can be found on our bangle sizing guide by clicking here.
How do I put on and take off my bangle?
Our bangles are designed to be the perfect fit on any wrist size!
To get your bangle on and off, watch the step-by-step tutorial or follow along below.
To put on your bangle:
- Video tutorial here
- Place the bangle on your wrist at a sideways angle
- Spin the bangle on your wrist to be right side up
- Firmly press the bangle to the underneath side of your wrists, holding the clasps with your thumb and index finger
- Press your thumb and index finger together to push together the bangle clasps
- Hook bangle clasps
To take off your bangle, follow the same process backwards.
About Our Lockets
Chain length guide
For help in determining the right length chain to purchase, please see our guide by clicking here.
Locket sizes and dimensions
We offer a selection of fillable locket sizes and depths. To find the right size for you, click here.
How to open and close my locket?
We are often asked how to open and close our stunning handmade keepsake memorial photo lockets and our birthstone shaker lockets.
To open your Victorian style glass locket, simply unscrew the small ring (donut) shaped knob affixed just above the glass at the top of the locket until the locket hinges open. To close, close the locket and align the threads. Then, screw the same knob down till it is in the closed position all the way down to the glass.
Watch how-to here.
How to put hair into my locket?
We are often asked by our customers how to put hair into a locket. This could be from a child's first haircut, a lock of hair from a loved one that has recently passed, hair or fur from a dog, horse, cat or other pet, etc.
The short video linked here will give you some tips for putting a lock of hair inside a locket to create a stunning keepsake necklace for yourself or as a gift.
Can you put cremation ashes in a locket?
Yes, this is one of the main reasons people buy our amazing silver and glass lockets and small silver urns. It's a very thoughtful way to remember a dear departed loved one. Our silver lockets and urn necklaces are the perfect way to preserve the last remains from a dear departed loved one and wear them close to your heart for eternity.
What are necklaces called that hold ashes?
Ashes are held inside lockets or urns (and with a chain, it's a locket necklace or a cremation urn necklace). We sell an amazing collection of handcrafted cremation necklaces in the form of silver lockets and urns that do the job beautifully. Just read through our reviews. They are also perfect to have engraved to make the item even more special and memorable. An cremation urn necklace or a locket necklace is the perfect gift to consider to somebody who may have just lost somebody close.
Is it weird to wear ashes in a necklace?
In a word, no!
It's about capturing and retaining a piece of our lost loved one and having them near at all times. This way, you can take the departed loved one on holiday with you to a place that they maybe never got to visit. Maybe the round the world trip that was always considered but never had a chance to do. To do this, you'll only need a very small amount of ashes to make one of our lockets into a fabulous keepsake necklace.
About Our Products
Hallmarking
By UK law any silver items i.e. sterling silver bangles, silver necklaces for women, silver torque collars, fine silver etc. that weighs over 7.78 grams MUST be hallmarked. We are registered with the Assay Office in London, England and every piece of our jewellery over 7.78 grams has our 'sponsor' mark as well as the Assay Office mark and a mark to confirm the silver content. These marks are 925 for sterling and 999 for fine silver. This gives reassurance that what you are buying is indeed genuine silver. If you are purchasing something under 7.78 grams we can arrange hallmarking at your request but please note this will incur extra cost & will take longer to process.
Care instructions
We are often asked, 'what is the best way to keep silver from tarnishing' or for info on the best way 'to keep silver shiny'. Tarnish is something that will happen to silver occasionally but it is easily removed with a quick rub of a polishing cloth. You can purchase our polishing cloth here which will help you keep your jewellery shiny and tarnish free.
To get more tips and information about jewellery care click here.
Custom and personalised orders
All our pieces can be customized to your personal preferences. If you would like any piece engraved with a personal name, inscription, date, etc, you can add this to your order on any of our jewellery. We can engrave with any font you choose or even copy your own handwriting for a truly bespoke personalised gift. As you would expect, all our engraving is done by hand using traditional techniques right here in the heart of London's jewellery quarter.
If you need any help with our personalization services, just send us a message with what you would like and we will make it happen!
Please allow an additional week for any personalization.
Personalised jewellery cannot be exchanged and is not valid for refunds.
Attention All Allergy Sufferers!
Mon Bijoux's handmade jewellery is all made from the highest-quality and most popular alloy in the jewellery sector, 925 Sterling Silver. It is all nickel-free, hypoallergenic, and so is totally wearable by allergy sufferers.
About Shipping and Handling
Shipping charges and dispatch times
Free UK delivery with no minimum spend. Most UK orders are posted 1st class Recorded with Royal Mail which typically takes 1-2 business days. You also have the option to upgrade to faster delivery once you reach the checkout.
Free worldwide delivery with a minimum spend of £50. International Shipping times will vary depending on the country, it usually takes between 5 and 10 business days but can take up to 3 weeks at busy times. If your international order is urgent, we can upgrade to a faster shipping method, just let us know.
We will dispatch 1-9 business days after your order has been made depending on if an engraving has been ordered. Once dispatched, you will be provided a tracking number so you can follow the progress of your delivery.
NB We are not responsible for any customs or import duty charges.
How can I track my order?
You will receive a tracking number with your dispatch notice and can track your order on the Royal Mail website.
I placed an order but not received a confirmation email?
Sometimes our mails may end up in your junk folder so check there. If not, just reach out and we will send you a copy.
Packaging and gift wrapping
All our jewellery comes in one of our gorgeous gift boxes made from recycled materials. Using sustainable packaging is very, very important to us.
Gift wrapping is available at an additional cost.
Return Policy
Most items are protected by the Distance Selling Regulations which means you have 14 days after the day you receive the item to return it.
*This does not affect your Statutory Rights*.
Personalised to order jewellery (e.g. engraved, plated) and earrings are not refundable or valid for exchanges.
Please contact us before returning an item via email at info@monbijoux.co.uk.
Find out more about our returns and exchange policy by clicking here.
Warranty
Mon Bijoux has a 90 day warranty against manufacturing faults on all products.